Privacy Policy
Last Updated: June 26th, 2025
📋 TL;DR - What You Need to Know
We keep things simple and private:
- 🔒 Your data stays on YOUR server - All your Pinterest analytics (pin clicks, saves, etc.) are stored locally on your WordPress site. We never see or access this data.
- 🛡️ We use Freemius as our trusted partner - They handle all payments, licensing, and account management. Your name, email, and billing info are stored securely with them.
- 🚫 We DON'T sell your data - Never have, never will. Your information is used only to provide our service.
- 📊 Anonymous usage data only - With your permission, we may collect basic, anonymous usage statistics to improve the plugin, but nothing that identifies you or your sites personally.
- ✉️ Minimal emails - We'll only email you about important updates, support, or features (you can unsubscribe anytime).
- 🎯 Your choice, your control - You can delete your account, export your data, or opt out of any communications at any time.
1. Introduction
PinnerPress ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin and related services (the "Service"). This policy applies to all users of PinnerPress, including both free and premium subscribers.
2. Our Partnership with Freemius
PinnerPress uses Freemius.com as our platform partner to handle plugin distribution, licensing, payments, and customer management. Freemius acts as the merchant of record for all transactions.
2.1 What Freemius Handles
- Account Management: Your name, email address, and account preferences
- Website Information: URLs of websites where PinnerPress is installed
- Licensing: License keys and subscription status
- Billing: All payment processing and billing information
- Affiliate Program: Management of our affiliate/referral program
2.2 Important: We Don't Store Your Data
PinnerPress does not store any of your personal information on our own servers. All customer data is securely stored and managed by Freemius. For details on how Freemius protects your information, please review their Privacy Policy.
3. Your Analytics Data Stays Local
Your Pinterest analytics data never leaves your server. All data collected by our plugin (including pin button clicks, saves, impressions, and performance metrics) is stored locally in your WordPress database. We have no access to this information and cannot view your analytics data.
3.1 What Stays on Your Server
- Pin button click counts and analytics
- Image performance statistics
- Follow conversion tracking data
- Plugin settings and configurations
- All historical analytics data
4. Information We May Collect
4.1 Through Freemius Platform
- Contact Information: Name and email address for account creation and support
- Website Information: URLs where the plugin is installed (for licensing purposes)
- License Information: License keys and subscription details
- Billing Information: Payment details (stored securely by Freemius, not by us)
4.2 Anonymous Usage Data
With your permission, we may collect anonymous, aggregated usage statistics through Freemius to help improve our plugin:
- WordPress version and plugin version
- Basic server information (for compatibility)
- Anonymous feature usage patterns
- Error reports and crash data (no personal information included)
4.3 Website Analytics
Our website (pinnerpress.com) may collect standard web analytics data when you visit, including IP address, browser type, and pages visited.
4.4 Waitlist Information
If you join our early access waitlist, your email address is collected via ConvertKit for communication purposes only.
5. How We Use Your Information
5.1 Service Provision
- Manage your plugin license and account status
- Process payments through Freemius
- Provide customer support when requested
- Send important service updates and security notifications
5.2 Communication
- Respond to your support inquiries
- Send optional product updates and feature announcements
- Communicate about your subscription and billing (through Freemius)
5.3 Service Improvement
- Analyze anonymous usage patterns to enhance plugin features
- Identify and fix technical issues
- Ensure compatibility with different WordPress environments
6. How We Share Your Information
6.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for any purpose.
6.2 Freemius Partnership
Your account and billing information is shared with and managed by Freemius as our platform partner. They serve as the merchant of record and handle all customer data according to their Privacy Policy.
6.3 Service Providers
We may work with other trusted service providers:
- Email Service Providers: To send service communications (like ConvertKit for our waitlist)
- Analytics Providers: To understand website usage (using anonymized data)
6.4 Legal Requirements
We may disclose information if required by law or in response to valid legal processes.
7. Data Retention
- Freemius Data: Managed according to Freemius's retention policies
- Your Analytics Data: Stored locally on your server for as long as you choose to keep the plugin installed
- Support Communications: Retained for up to 2 years to provide ongoing support
- Waitlist Data: Retained until you unsubscribe or we launch the product
8. Your Rights and Choices
8.1 Account Control
- Manage your account settings through the Freemius platform
- Update your contact information and preferences
- Cancel your subscription at any time
- Unsubscribe from promotional emails
8.2 Data Rights (GDPR/CCPA)
If you are located in the European Union or California, you may have additional rights:
- Right to Access: Request a copy of your personal information
- Right to Rectification: Correct inaccurate personal information
- Right to Erasure: Request deletion of your personal information
- Right to Portability: Export your data in a portable format
- Right to Object: Object to processing of your personal information
8.3 Exercising Your Rights
For account-related requests, contact Freemius directly through their platform. For other privacy requests, contact us at privacy@pinnerpress.com. We will respond within 30 days.
9. Data Security
9.1 Freemius Security
All customer data is protected by Freemius's enterprise-grade security measures. Review their security practices in their Privacy Policy.
9.2 Local Data Security
Your analytics data stored locally on your WordPress server is protected by your hosting provider's security measures. We recommend keeping your WordPress installation updated and using secure hosting.
10. International Data Transfers
Data may be processed in different countries through our service providers. Freemius and other partners have appropriate safeguards in place for international transfers, including standard contractual clauses where required.
11. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have such information, please contact us immediately.
12. Cookies and Tracking
12.1 Our Website
Our website uses minimal cookies for:
- Essential website functionality
- Basic analytics to understand usage
- Marketing attribution (with consent)
12.2 Plugin Data
The plugin stores analytics data locally in your WordPress database. No tracking cookies are used by the plugin itself.
13. Third-Party Links and Services
Our service integrates with Pinterest and may contain links to third-party websites. This Privacy Policy does not apply to external sites or services. Key third-party relationships:
- Pinterest: When users interact with Pinterest features, Pinterest's own privacy policy applies
- Freemius: See their Privacy Policy
- ConvertKit: For waitlist management
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications through Freemius for significant changes
- Displaying notices in the plugin dashboard when appropriate
15. Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including GDPR, CCPA, CAN-SPAM Act, and other data protection regulations. Our partnership with Freemius ensures enterprise-level compliance for data handling and payment processing.